Welcome to South Bruce Grey Health Centre

Warning: Site updates will have to be tracked outside the website, due to the ongoing upgrade process

MyChart

MyChart™ Now Available at South Bruce Grey Health Centre

What is MyChart?

MyChart is a free, secure online tool that gives patients easy access to their health information, any time, from anywhere. Patients can view test results and other clinical records, enter personal health information, share their records and securely message their physician or healthcare professional.

 

What information will I see in MyChart?

MyChart allows you to:

 

  • View your medical information online, including lab results, medication lists, pathology reports and more
  • Share your records with friends, family and health care providers who you delegate access
  • Input and manage information in your personal health record, such as medications, allergies, blood pressure and weight. This information can be viewed by health care providers who you allow access to your MyChart
  • Securely message with those who you have given access to your MyChart account 

 

How long before I see the results?

Some results are subject to a delay to provide doctors and health care professionals with enough time to meet with you to review sensitive test results. Most records will be made available to you after they are available to your clinicians:

 

Data Type

Delay (business days)                                  

Data Type

Delay (business days)

Allergies

0

Blood bank

0

Care plans

0

Medication

0

Labs

11

Genetics

35

Microbiology

14

Pathology

35

Discharge Summaries

0

Radiology

21

 

 The following sensitive information will not be available for anyone under the age of 16:

 

·         HIV

·         Herpes

·         Gonorrhoea

·         HLA

·         Syphilis

·         B-HCG

·         Chlamydia

·         Forensic tests

 

How secure is health information in MyChart?

MyChart is secured through the same encryption technologies used by the major banks for online banking.

 

How do I register?

Patients, or a substitute decision maker, can now register for a MyChart account in person at their next appointment by visiting Patient Registration at any of SBGHC’s four hospital sites (Chesley, Durham, Kincardine and Walkerton).

 

When you sign in for your appointment:

 

  1. You, or your substitute decision maker will be required to provide a valid email address at registration during your next in-person appointment.
  2. Immediately after providing your email, Sunnybrook Health Sciences will send you an email from the email address “mychart@sunnybrook.ca” with a link to www.mychart.ca and a four digit PIN to complete registration.
  3. You will be required to register using other identifiers, including: your name, birthdate, gender and Ontario Health Card Number.

 

Note: If you do not receive an email with a four digit PIN from “mychart@sunnybrook.ca”, please check your Spam/Junk folder. If you have done so and have not received an email with your PIN, please call the Sunnybrook MyChart support line at 1-833-221-2202. 

 

Questions about your results?

Your clinicians can discuss your test results with you at your next appointment.

 

Concerns about correct records?

If you are concerned about how correct the MyChart records are, please contact the Health Records Department at 519-370-2400 ext. 2213.

 

Need help?

Please contact MyChart’s support staff by email at:

support@mychart.ca or by phone at 1-833-221-2202

 

MyChart Frequently Asked Questions