Welcome to South Bruce Grey Health Centre

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Patient and Family Advisory Council

The Patient and Family Advisory Council (PFAC) at South Bruce Grey Health Centre (SBGHC) is a partnership of community members and hospital staff committed to ensuring excellent patient care experiences through the delivery of Patient and Family Centered Care.


Patient and Family Centered Care is an approach to health care that respects the central role of the patient and family in the healthcare journey and upholds the importance of the family as a partner on the health care team.


The purpose of the PFAC is to improve patient care experiences at SBGHC. The council serves in an advisory capacity, making recommendations on matters influencing the experience of patients and families. The PFAC will educate staff on family care issues, educate families on health care issues, and provide recommendations to the hospital leadership team. 


To view the Terms of Reference for the Patient and Family Advisory Council, click here.


To view the Patient and Family Advisor Handbook, click here


To download the application form, click here. Once complete, please submit to:


Communications and Patient Relations Office

South Bruce Grey Health Centre

21 McGivern St., Box 1300

Walkerton, Ontario N0G 2V0



If you would like more information, please call the Communications and Patient Relations Office at (519) 370-2400 ext. 2281.


Patient and Family Advisors




Barb Aikens, Chesley



Heather Berry, Walkerton



Lynne Domm, Durham



Bruce Edwards, Kincardine


Susanne Kunkel, Hanover



Cindy Ledwith, Durham 

Charlene Martin, Kincardine  


Darlene Kraemer, Medical Device Reprocessing (Staff Advisor)

Kim Masur, Occupational Therapist (Staff Advisor)

Wendy Russell, Registered Nurse (Staff Advisor)

Jennifer Schmalz, Senior Medical Radiation Technologist (Staff Advisor)